At I AM CREATIVE, we take the protection of your data seriously. In this statement, we inform you about what data we process, why, and on what legal basis – transparently and in simple language.

1. Responsible Entity

Responsible for data processing on iamcreative.ch is:

Marein AG
Bahnhofstrasse 134
8957 Spreitenbach
Switzerland

UID: CHE-107.950.676
CEO: William Reinecke

For all data protection inquiries, you can reach us at: info@marein.ch

2. General Information

This Privacy Policy applies to the processing of personal data via the website iamcreative.ch and associated services. The decisive laws are the Swiss Federal Act on Data Protection (revFADP, in force since September 1, 2023) and – where applicable – the EU General Data Protection Regulation (GDPR) for visitors from the EU/EEA area and the UK.

Personal data is any information relating to an identified or identifiable natural person (e.g., name, address, email, IP address).

3. What Data We Collect

3.1 Data you actively provide to us

When you place an order with us, create an account, subscribe to our newsletter, or contact us, we process, in particular:

• First and last name
• Delivery and billing address
• Email address
• Phone number (if provided)
• Order content and history
• Payment information (see Section 9)
• Communication with our customer service

3.2 Data collected automatically

When you visit our website, the following technical data is automatically collected:

• IP address (shortened, where technically possible)
• Date and time of access
• Browser type and version
• Operating system used
• Referrer URL
• Pages visited

This data is necessary to deliver and maintain the stability of our website.

4. Purposes and Legal Bases

We process your data for the following purposes:

• Order processing: Delivery, payment processing, communication
• Customer account: Management of your account (if created)
• Communication: Answering inquiries
• Marketing: Newsletters, personalized advertising, success measurement (each with your consent)
• Website operation: Display, functionality, security, optimization
• Legal obligations: Accounting, tax, and data protection law

The legal bases are, in particular:

• Contract fulfillment (orders, customer account)
• Legitimate interest (website operation, security, direct marketing to existing customers)
• Consent (newsletter, tracking, marketing cookies)
• Legal obligation (accounting according to Art. 958f CO)

5. Cookies and Tracking Technologies

5.1 What are cookies?

Cookies are small text files that your browser stores when you visit our website. Some are technically necessary (e.g., for your shopping cart to function), while others help us improve the experience or display advertising more specifically.

5.2 Consent Management (Pandectes)

We use the cookie consent tool Pandectes (Pandectes Ltd., Athens, Greece) to manage your consents for cookies and tracking.

We use an opt-out model according to Art. 45c lit. b FMG: Cookies and tracking tools are loaded by default when you visit. You can object to the processing at any time – we explain how in Section 5.3. Visitors from the EU/EEA area and the UK can also assert their rights under the GDPR via our cookie banner or by email to info@marein.ch.

5.3 How to manage your cookie settings

You can change your cookie consent at any time. There are several ways:

Via our cookie banner
Click on the cookie icon in the bottom left corner of our website – this will reopen the banner, and you can adjust your preferences.

Via your browser
You can also manage or delete cookies directly in your browser:

• Chrome
• Safari
• Firefox
• Edge

Please note: If you block all cookies, not all areas of our website may function correctly.

Directly with the providers
For some tools, you can also deactivate tracking directly:

• Google Analytics: Browser add-on
• Meta (Facebook/Instagram): Ad settings
• Google Ads: Ad settings

6. Web Analytics and Marketing Tools

The following tools are loaded by default when you visit. You can object to the processing at any time via our cookie banner or the corresponding link in the footer.

6.1 Google Analytics 4 (GA4)

Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (for visitors from the EU/EEA area) and Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

GA4 helps us understand how our website is used. Data collected includes, among other things, IP address (shortened), page views, device information, dwell time. Transfer to the USA is possible.

Further information: https://policies.google.com/privacy

6.2 Google Ads and Google Tag Manager

Provider: as in 6.1.

We use Google Ads to draw attention to our products and measure the success of our advertisements. Google Tag Manager organizes the loading of other tracking tools on our website.

6.3 Meta Pixel (Facebook/Instagram)

Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland; Meta Platforms, Inc., 1 Hacker Way, Menlo Park, CA 94025, USA.

Through the Meta Pixel, we can target advertising on Facebook and Instagram more specifically and measure its success. Data processed includes, among other things, IP address, browser information, visited pages, and actions (e.g., "product viewed," "added to cart").

Further information: https://www.facebook.com/privacy/policy

6.4 Pinterest Tag

Provider: Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland.

We use the Pinterest Tag to measure the success of advertisements on Pinterest. Data collected includes, among other things, IP address, browser information, and conversion data.

Further information: https://policy.pinterest.com/de/privacy-policy

6.5 YouTube Videos

Provider: Google Ireland Limited / Google LLC (see 6.1).

YouTube videos may be embedded on our website. When played, data is transmitted to YouTube (including IP address, device information, possibly cookies if you are logged in to Google). We use – where technically possible – the enhanced privacy mode.

7. Newsletter and Email Marketing (Mailchimp)

For sending our newsletter and transactional emails, we use Mailchimp (Intuit Inc. / The Rocket Science Group LLC d/b/a Mailchimp, 405 N Angier Ave NE, Atlanta, GA 30308, USA).

Processed data includes:

• Email address
• First and last name (if provided)
• Order history and interactions (e.g., whether you opened an email)
• Web behavior on our website (with your consent)

The newsletter is only sent if you have actively subscribed (double opt-in). You can unsubscribe at any time via the link at the end of each email. Data transfer to the USA takes place; Mailchimp contractually commits to complying with the EU Standard Contractual Clauses and is certified under the EU-US Data Privacy Framework.

Further information: https://www.intuit.com/privacy/statement/

8. Reviews (Judge.me)

For collecting and displaying product reviews, we use Judge.me (Webionic Ltd., Hong Kong).

After an order, you will receive an email asking you to review the product. Your name (or pseudonym), email address, order information, and your review are processed. Only the review and – if you choose to – your first name will be published.

Further information: https://judge.me/privacy

9. Payment Processing

Depending on your selection during checkout, your payment data will be transmitted to the following service providers:

9.1 Shopify Payments (incl. TWINT, Credit Cards, Apple Pay, Google Pay)

Provider: Shopify International Limited, 2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, Ireland.

When paying by credit card or TWINT, payment data is processed directly by Shopify. We do not receive full card data ourselves.

9.2 Klarna

Provider: Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden.

If you select a Klarna payment method, your data will be transmitted to Klarna. Klarna may perform a credit and identity check.

Further information: https://www.klarna.com/ch/datenschutz/

9.3 PowerPay – Invoice Purchase (via PEND)

Provider: MF Group AG, Bahnhofstrasse 21, 6300 Zug, Switzerland, in cooperation with PEND AG, Switzerland.

If you select "purchase on invoice," your data will be transmitted to MF Group. MF Group performs a credit check and handles invoice processing and dunning.

Further information: https://www.mfgroup.ch/de/datenschutz

10. Shipping

For shipping your order, we transmit the necessary data (name, delivery address, phone number, email for shipment notifications) to our shipping partners:

• Die Schweizerische Post AG, Wankdorfallee 4, 3030 Bern
• DPD (Schweiz) AG, Buchsstrasse 17, 8108 Dällikon

11. Shopify as Shop System

Our website is hosted and operated with Shopify (Shopify International Limited, Dublin, Ireland; Shopify Inc., 150 Elgin Street, Suite 800, Ottawa, ON K2P 1L4, Canada).

Shopify processes all data that you enter on our website or that arises during the ordering process on behalf of Marein AG. Transfer to countries outside the EU/EEA (especially Canada and the USA) is possible. Shopify is certified under the EU-US Data Privacy Framework and also uses Standard Contractual Clauses.

Further information: https://www.shopify.com/legal/privacy

12. Other Apps and Services

Other Shopify apps are used on our website:

• Kaching CartDrawer + Bundles: Display and management of the shopping cart as well as bundle/upsell functions. Primarily processes anonymized shopping cart and session data.
• SA Variants: Display of product variants. Does not process personal data.
• Pandectes (see Section 5.2): Management of your cookie consents.

13. Data Transfer Abroad

Some of our service providers are based or have their servers outside Switzerland and the EU – particularly in the USA, Canada, and Hong Kong (Judge.me).

These transfers are based on:

• EU Standard Contractual Clauses
• EU-US Data Privacy Framework (where certified)
• Your express consent (e.g., for marketing cookies)

We select our service providers carefully and ensure an adequate level of data protection.

14. Storage Duration

We store personal data only for as long as necessary for the respective purpose or as required by law:

• Customer account and order data: 10 years (Swiss retention obligation according to Art. 958f CO)
• Newsletter data: until unsubscribe
• Contact inquiries: up to 2 years after completion
• Tracking and analysis data: usually 14 months (GA4 standard), varies depending on the tool
• Server logs: maximum 30 days

15. Your Rights

You have the right at any time to:

• Information about what data we process about you
• Correction of incorrect data
• Deletion of your data (unless there is a legal retention obligation)
• Restriction of processing
• Data portability (provision in a common format)
• Objection to certain processing operations
• Withdrawal of given consents with effect for the future

To exercise your rights, simply send us an email to info@marein.ch. We usually respond within 14 days.

If you believe that we are not processing your data correctly, you can also contact the competent supervisory authority:

• Switzerland: Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Bern, https://www.edoeb.admin.ch
• EU/EEA: to the respective national data protection authority of your place of residence

16. Data Security

We take technical and organizational measures to protect your data against loss, manipulation, and unauthorized access. These include, in particular, SSL/TLS encryption, access restrictions, regular updates, and secure hosting infrastructure.

Despite all due care, 100% security for transmission over the internet is not possible. You therefore transmit data at your own risk.

17. Changes to this Statement

We reserve the right to adapt this privacy policy if laws, our service providers, or our processes change. The version currently published on iamcreative.ch is authoritative.

18. Contact

For all questions about data protection, your rights, or this statement, you can reach us at:

Marein AG
Bahnhofstrasse 134
8957 Spreitenbach
Switzerland

Email: info@marein.ch

Status: 24.06.2026